Here are simple reminders of THREE ways MRN Members can clean up shop this season!
CLEAN UP YOUR COSTS: At MedResults, we know that it can be exceptionally time-consuming to review every expense that goes through your practice on a regular basis. However, spring is the perfect season to revisit your greatest expenses and get rid of additional, unnecessary costs to help you save for the end of the year. Get started with an AUDIT on THREE common (and typically MAJOR) expenses:
- Your Medical/Surgical Supply Costs: Whether you run a large, multi-location practice or a small medical spa, you can ALWAYS cut the costs of your medical supplies. Send us your usage report from your current distributor and we’ll show you how much you SHOULD be paying on your medical supplies.
- Your Medical Malpractice & Professional Liability Insurance: If you’re a medical provider, you likely carry these types of insurance (some states even require it!). To ensure that you’re NOT overpaying on your premiums and that you ARE properly covered for the services you provide, get a no-obligation quote by sending us a copy of your current policy and declaration pages.
- Those hidden fees on your merchant processing account: We all know that reading your merchant processing/credit card statement is a bit like looking at your phone bill…there are hundreds of charges and many of them simply don’t make sense! Let us do an audit on your statements to show you which fees you shouldn’t be paying every month. Send us two months of invoices and we’ll do the work to clean up your account immediately.
SUPPORT YOUR STAFF: It’s no secret that a little love goes a long way. This season, show your staff that you want to help them succeed by taking a fresh approach to staff support. Consider setting up employee reviews to find out where your team needs or wants to improve. By gathering their feedback about different aspects of the business, you may learn where you need to refocus your efforts to increase overall productivity. Also, consider establishing new incentives or rewards to keep your staff satisfied (Check out The Medical Business Academy to provide extra education or additional low-cost, employee benefits to supplement their savings outside of the office!). *Starting fresh with new staff? Check out this brief article from MBA about what to look for!
PERFECT YOUR PITCH: One of the key elements of the patient experience is the very first connection a patient makes with your practice…That starts with their initial phone call! Don’t lose new patients before they walk through your door and instead, take a routine ‘temperature check’ to ensure that your front desk employees are asking the right questions and collecting the information you need to get that prospective patient into the office. Consider a quarterly mystery shop of your practice to ensure you’re still sharp! (Again, check out The Medical Business Academy for access to mystery shopping services! DON’T FORGET TO USE CODE MEDRESULTS FOR A 15% DISCOUNT WITH MBA OR MBAFREE30 FOR A FREE 30 DAY TRIAL!)
